Friday, July 20, 2012

ProntoForms, by TrueContext, Improves Rentokil Customer Service ...

OTTAWA, ONTARIO ? (Marketwire) ? 07/19/12 ? TrueContext Mobile Solutions Corporation (TSX VENTURE: TMN), a mobile data solutions company and maker of ProntoForms, has published a case study on how ProntoForms has improved the quality control and customer service procedures of global pest control enterprise RentoKil PLC. A sophisticated, enterprise-ready mobile workforce management solution deployed by over 1,800 businesses, ProntoForms incorporates a mobile application for leading device operating systems, a Web portal for managing users, and connectivity to back office systems. ProntoForms allows office-to-field, real-time dispatching and mobile data collection.

?We have an excellent QA program that evaluates the work of our team, but the administration side simply couldn?t keep up. Each operation manager had to spend a couple of hours inputting audit information every week from paper forms; it wasn?t easy to get them to buy in. Our team has really taken to using ProntoForms. Morale has also improved, as ProntoForms has led to workers being more willing to go ahead and conduct audits,? explains Paul Kamzelski, Rentokil North American Director of Customer Service.

With a presence in over 40 countries through its multiple brands, Rentokil is a leader in the pest control industry. The firm conducts thorough account audits that require extensive data record-keeping.

?The Rentokil case study is a prime example of how ProntoForms can accomplish these elements for big business. Rentokil, like many global enterprises, was considering a custom-built MEAP (Mobile Enterprise Application Platform) solution. However, the complexity and costs of building and maintaining a solution to adapt to different departments across a global operation are staggering, as compared to a customizable, packaged solution like ProntoForms,? states Alvaro Pombo, TrueContext CEO and Founder.

Frequently, enterprise size businesses deploy ProntoForms within a division or specific function to demonstrate initial ROI. Once deployed, ProntoForms typically experiences growth within existing accounts, prompting divisional and operations executives to rapidly deploy it into other business segments.

To read the complete ProntoForms Rentokil case study, visit: http://prontoforms.com/res/downloads/case-studies/ProntoForms-CaseStudy-Rentokil.pdf.

About ProntoForms and TrueContext

ProntoForms is a mobile workflow solution used by 1,800 business customers. Available for any smartphone or tablet, ProntoForms incorporates a mobile device App, a Web management portal to manage teams and data flow, and provides the ability to export or connect data to the back office or to popular cloud services.

TrueContext, traded on the TSXV under the symbol TMN, has a powerful and proprietary patent portfolio, from which the ProntoForms mobile App and Web reporting portal have been developed. ProntoForms is the registered trademark of TrueContext Corporation, a wholly-owned subsidiary of TrueContext.

Certain information in this press release may constitute forward-looking information. This information is based on current expectations that are subject to significant risks and uncertainties that are difficult to predict. Actual results might differ materially from results suggested in any forward-looking statements. The Company assumes no obligation to update the forward-looking statements, or to update the reasons why actual results could differ from those reflected in the forward looking-statements unless and until required by securities laws applicable to the Company.

Neither the TSXV nor its Regulation Services Provider (as that term is defined in the policies of the TSXV) accepts responsibility for the adequacy or accuracy of this release.

Contacts:
TrueContext Mobile Solutions Corporation
+1.877.668.6438
ir@truecontext.com

Source: http://www.nearshorejournal.com/2012/07/prontoforms-by-truecontext-improves-rentokil-customer-service/

ncaa oakland news alec baldwin alec baldwin college basketball oakland pinnacle airlines

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.